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frontline workers Archives - StreetSmart Australia

SmartCare grants supporting the mental & physical wellbeing of frontline workers

By Grant Impact, Projects StreetSmart, SmartCare

Bolton Clarke staff picnic funded by SmartCare

Last year was tough. Many of the small organisations we support were on the frontline looking after our most vulnerable and keeping them safe. Many charities saw revenues fall while demand on their services increased and they continued to reach out and provide vital support.

Frontline homelessness case work is distressing and enormously stressful. Staff burnout happens regularly. Workers often suffer ‘vicarious trauma’ as a result of being regularly exposed to distressing material or stories.

That’s why we set up SmartCare. It is an innovative program providing support to our frontline workers. People caring for marginalised and disadvantaged people often don’t take the time or have the necessary tools to look after their own mental and physical wellbeing. In order for charities to retain talented, caring and professional people they need to make sure their staff is supported. So, we stepped in. The StreetSmart community rallied together and donated to enable us to provide 15 grants in November. This meant for the first time in a long while or first time ever, charities could provide team building sessions, self-care initiatives, personal counselling and reward programs.

Here is what it meant to the organisations and their staff…

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SmartCare Provides First Wellbeing Grants for Essential, Frontline Staff

By COVID-19 Emergency Response Grants, Projects StreetSmart, SmartCare
Staff at South Port Community Group

Staff at South Port Community Group

The workload on our frontline essential workers has been relentless over the past 7 months.  They are the carers that have kept vulnerable people safe, yet they are often people who do not prioritise their own wellbeing. That’s where we have stepped in with an innovative new program. SmartCare raises funds and awareness for staff wellbeing programs.

We are excited to announce that just two months after launching SmartCare we have just made our first round of SmartCare Grants across five states. Fifteen organisations were funded with $47,000 worth of grants, impacting an estimated 540 staff.

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